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Session 1


Monday, November 1st

2:00-3:30pm Central

Session 2


Monday, November 8th

2:00-3:30pm Central

Session 3


Monday, November 15th

2:00-3:30pm Central

Hard Conversations Unpacked

Continuing the learning in the first Having Hard Conversations workshop, Hard Conversations Unpacked is an extension and deepening of the work of becoming more comfortable with the energy of conflict. The workshop revisits the key elements of the book, Having Hard Conversations, such as the outcome mapping and scripting protocol, and goes deeper to provide additional strategies for being more confident and compassionate when faced with situations involving conflict.  For those who didn't take the workshop on Having Hard Conversations, you are absolutely welcome to attend.

Participants will learn how to:

  • Keep conflict at a cognitive level that is more psychologically safe
  • Understand the differences between a problem to be solved and a polarity to be managed
  • Look at a hard conversation through a variety of lenses with the goal to be more other-focused
  • Review a scripting protocol that can be adapted for hard conversations with parents, superiors and colleagues
  • Build up a set of strategies for managing yourself as you engage in this challenging experience

About Jennifer Abrams

Jennifer Abrams is an international educational and communications consultant for public and independent schools, universities and non-profits. Jennifer trains and coaches teachers, administrators and others on new teacher/employee support, having hard conversations, collaboration skills and being your best adult self at work.

In her over two decades at Palo Alto Unified School District (Palo Alto, CA, USA), Jennifer was a high school English teacher, new teacher coach, and professional development facilitator. She left PAUSD in 2012 to start her full time communications consultancy in which she works with schools and organizations across the globe.

Jennifer presents at annual North American-based conferences such as Learning Forward, ASCD, NASSP, NAESP, AMLE, ISACS and the New Teacher Center Annual Symposium among others.

This event has now concluded, and registration is closed. Please contact Jennifer Abrams directly if you are interested in working with her.